HRM1501 Oct/Nov 2017 exam paper — questions

Every question, by topic

1. Question 1.1 · Recruitment and selection · 4 marks

   Mr Smith owns a small sweet shop on the corner of Linden and Brooklyn streets in Pretoria, South Africa. The shop has operated for seven years as a family business. He now intends to expand it into a private company to be registered with the Department of Trade and Industry as Lollypop (Pty) Ltd. For this expansion to succeed, Mr Smith needs to attract qualified and motivated employees from all over the world so as to become competitive and sustainable. Once the most desired job candidates have been attracted, he must ensure they receive proper training to bring them to the level required for productivity and a return on investment. Because attracting and choosing the most competent employees means compensation must be market related, performance management and appraisals will need to be conducted regularly so that errors are identified and corrected timeously. Since the newly attracted employees will work in groups according to their areas of specialisation, organisational restructuring will also be necessary. For Mr Smith to succeed and remain sustainable in a democratic country like South Africa, he must promote workplace diversity, while ensuring compliance with South African labour legislation. Name an HR formula that Mr Smith could apply to make sure that only job applicants possessing the most desired skills and abilities are attracted to his organisation.Show the full questionShow less

2. Question 1.2 · Recruitment and selection · 8 marks

   Mr Smith owns a small sweet shop on the corner of Linden and Brooklyn streets in Pretoria, South Africa. The shop has operated for seven years as a family business. He now intends to expand it into a private company to be registered with the Department of Trade and Industry as Lollypop (Pty) Ltd. For this expansion to succeed, Mr Smith needs to attract qualified and motivated employees from all over the world so as to become competitive and sustainable. Once the most desired job candidates have been attracted, he must ensure they receive proper training to bring them to the level required for productivity and a return on investment. Because attracting and choosing the most competent employees means compensation must be market related, performance management and appraisals will need to be conducted regularly so that errors are identified and corrected timeously. Since the newly attracted employees will work in groups according to their areas of specialisation, organisational restructuring will also be necessary. For Mr Smith to succeed and remain sustainable in a democratic country like South Africa, he must promote workplace diversity, while ensuring compliance with South African labour legislation. Mr Smith should follow a particular HR process in his attempt to attract the most desirable job candidates. Identify and define this process, and then give three advantages of attracting candidates from within the organisation as well as three advantages of attracting candidates from outside the existing organisation.Show the full questionShow less

3. Question 1.3 · Recruitment and selection · 6 marks

   Mr Smith owns a small sweet shop on the corner of Linden and Brooklyn streets in Pretoria, South Africa. The shop has operated for seven years as a family business. He now intends to expand it into a private company to be registered with the Department of Trade and Industry as Lollypop (Pty) Ltd. For this expansion to succeed, Mr Smith needs to attract qualified and motivated employees from all over the world so as to become competitive and sustainable. Once the most desired job candidates have been attracted, he must ensure they receive proper training to bring them to the level required for productivity and a return on investment. Because attracting and choosing the most competent employees means compensation must be market related, performance management and appraisals will need to be conducted regularly so that errors are identified and corrected timeously. Since the newly attracted employees will work in groups according to their areas of specialisation, organisational restructuring will also be necessary. For Mr Smith to succeed and remain sustainable in a democratic country like South Africa, he must promote workplace diversity, while ensuring compliance with South African labour legislation. Workplace diversity is one of the most important aspects Mr Smith needs to observe if his organisation is to be successful and remain competitive. Describe the concept of 'workplace diversity' and distinguish between its primary and secondary dimensions.Show the full questionShow less

4. Question 1.4 · Recruitment and selection · 7 marks

   Mr Smith owns a small sweet shop on the corner of Linden and Brooklyn streets in Pretoria, South Africa. The shop has operated for seven years as a family business. He now intends to expand it into a private company to be registered with the Department of Trade and Industry as Lollypop (Pty) Ltd. For this expansion to succeed, Mr Smith needs to attract qualified and motivated employees from all over the world so as to become competitive and sustainable. Once the most desired job candidates have been attracted, he must ensure they receive proper training to bring them to the level required for productivity and a return on investment. Because attracting and choosing the most competent employees means compensation must be market related, performance management and appraisals will need to be conducted regularly so that errors are identified and corrected timeously. Since the newly attracted employees will work in groups according to their areas of specialisation, organisational restructuring will also be necessary. For Mr Smith to succeed and remain sustainable in a democratic country like South Africa, he must promote workplace diversity, while ensuring compliance with South African labour legislation. Define the concept 'group' and identify the various reasons why employees should join groups.Show the full questionShow less

5. Question 2.1 · Recruitment and selection · 9 marks

   Mr Smith owns a small sweet shop on the corner of Linden and Brooklyn streets in Pretoria, South Africa, which has operated as a family business for the past seven years. He now intends to expand it into a private company to be registered with the Department of Trade and Industry as Lollypop (Pty) Ltd. To achieve his goal of being competitive and sustainable, he must attract qualified and motivated employees from around the world, train them properly, pay market-related compensation, conduct regular performance management and appraisals, restructure the organisation to accommodate specialised groups, promote workplace diversity, and comply with South African labour legislation. Once Mr Smith has finished attracting the most desired job candidates, the next step is to select those candidates who meet all the requirements for the advertised positions. Define the concept of 'selection' and use a diagram to illustrate the steps involved in the selection process.Show the full questionShow less