MNB1601 Oct/Nov 2014 exam paper — questions

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  1. Question 1 · Operations management · 1 marks

    Case study 7, 'Air traffic operations excellence', describes how the revamped and extended terminal building at OR Tambo International Airport, valued at R2.2 billion, has realised the vision of a truly international airport; the new, multi-level terminal links the original domestic and international terminals and thereby improves passenger experience and orientation. During the design of the processes to be used at the new OR Tambo building, passenger needs were placed at the forefront of the decision-making process. During which process would process design be integrated with the design of products and services?Show the full question
  2. Question 2 · Operations management · 1 marks

    Referring again to the case study 7 extract on the R2.2 billion revamped OR Tambo International Airport terminal building (which links the original domestic and international terminals and improves passenger experience and orientation), select the correct completion of the following statement: OR Tambo International Airport delivers a mass service because there ____.Show the full question
  3. Question 3 · Operations management · 1 marks

    Tracey works for an American clothing label that has recently launched its operations in South Africa. To ensure that its product maintains the favourable brand image it has built abroad, the company has developed a quality system for its South African operations, based on the concept of Total Quality Management (TQM). According to Oakland's TQM model, which one of the following would be a management component that would determine the success of the TQM system?Show the full question
  4. Question 4 · Operations management · 1 marks

    During the quality planning and control process, setting specific quality standards against which the achievement of the quality characteristics can be measured will occur during ____.Show the full question
  5. Question 5 · Operations management · 1 marks

    T&C (Pty) Ltd is a company that manufactures chairs and tables in large quantities: over 500 tables and 1000 chairs are produced in a day. The manufacturing process starts with the raw wood and ends with the final varnished product. This type of process will have a ____ layout.Show the full question
  6. Question 6 · Operations management · 1 marks

    Google has transformed access to information with a magical ability to produce speedy, relevant responses to satisfied clients. To which one of the following operations management performance objectives does this refer?Show the full question
  7. Question 7 · Operations management · 1 marks

    The ____ is based on the availability of actual demand data over preceding periods.Show the full question
  8. Question 8 · Operations management · 1 marks

    The prototype is the ____ step in the design of products and services.Show the full question
  9. Question 9 · Operations management · 1 marks

    If Johnson and Johnson decide to apply a work study technique that entails determining how long it takes a trained and qualified worker to do a specific job at a fixed level of performance, they would be using a ____ technique.Show the full question
  10. Question 10 · Operations management · 1 marks

    Nandi has an ethnic hair salon in Moreleta Park, Pretoria, where she provides several services including relaxing, braiding and straightening of hair. Her customers are usually ladies from the community, and all her customers are extremely satisfied with her service offering. Nandi uses several products in her salon, including Black Like Me and Sof'nFree. Considering the following four items - (a) Nandi's customers; (b) the Black Like Me and Sof'nFree products Nandi uses in her salon; (c) the relaxing, braiding and straightening of customers' hair; (d) the Black Like Me and Sof'nFree products Nandi sells to her customers - which two of these would you identify as inputs in Nandi's salon?Show the full question
  11. Question 11 · Operations management · 1 marks

    The ____ of tasks refers to the use of a detailed roster that indicates when a specific task should start and when it should be completed.Show the full question
  12. Question 12 · Operations management · 1 marks

    A dentist renders a ____ service, where the service which is provided is ____ in nature.Show the full question
  13. Question 13 · Operations management · 1 marks

    The high number of Toyota vehicles recalled in the last year has had a tremendous effect on the demand for Toyota vehicles worldwide. On which one of the following operational characteristics will this issue have an effect?Show the full question
  14. Question 14 · Operations management · 1 marks

    The ____ performance standard is used to compare the current performance with the theoretical maximum achievable performance standards.Show the full question
  15. Question 15 · Human resource management · 1 marks

    Refer to the extract taken from case study 6, 'The dilemmas at NCX Pharmaceuticals': employees want to know how they can improve, and performance appraisals are designed to develop better employees; the outcome of the appraisal will also influence decisions about training and development; the supervisors seem to display a negative attitude towards performance appraisals, and staff feel that the form cannot merely be completed in three minutes without discussing it with the employees. To prevent supervisors and employees from viewing performance appraisals negatively, NCX Pharmaceuticals should introduce the 360° system. Which one of the following statements best describes what the 360° system entails?Show the full question
  16. Question 16 · Human resource management · 1 marks

    Using the same NCX Pharmaceuticals extract (case study 6, 'The dilemmas at NCX Pharmaceuticals'), where employees want feedback so that they can learn how to improve their performance, on which of the following should the appraiser concentrate when giving feedback to NCX employees?Show the full question
  17. Question 17 · Human resource management · 1 marks

    Siemens offers its engineering staff training and development opportunities. This allows the engineers to satisfy a particular category of needs, since it helps them extend their capabilities, which may lead to progression up the career ladder. Which category of needs is being satisfied?Show the full question
  18. Question 18 · Human resource management · 1 marks

    At Ruby Shine, an exclusive beauty salon, customer service is treated as extremely important. Juliet, the manager, emphasises this daily and believes that employee motivation is essential for maintaining the salon's standard of excellence. She manages her staff closely and prefers using flexible work schedules and job sharing to boost motivation. Which employee motivational strategy is Juliet applying at Ruby Shine?Show the full question
  19. Question 19 · Human resource management · 1 marks

    There are two general approaches to understanding employee motivation: the process approach and the content approach. Which process approach has self-efficacy as a central element?Show the full question
  20. Question 20 · Human resource management · 1 marks

    Hazel Lindt's salary advice (payslip), dated 2012-03-25, shows the following details: basic salary R8 500; medical aid R1 000; pension plan R850; housing subsidy R600; leave credit consisting of 10 days' vacation leave and 12 days' sick leave; PAYE R3 080; UIF R115; and a bonus of R2 000. Based on this information, which one of the following would be considered part of Hazel's direct compensation?Show the full question
  21. Question 21 · Human resource management · 1 marks

    Treloitte Ltd, an accounting firm, wants to recruit and select new candidates for internal positions within the company. What is the most efficient method for separating undesirable candidates from potential applicants?Show the full question
  22. Question 22 · Human resource management · 1 marks

    At Treloitte Ltd, Kerry, a senior manager, provides guidance to Lisa, a junior accountant with high career aspirations. In doing so, Kerry helps facilitate Lisa's development as a professional accountant. What role is Kerry performing at Treloitte Ltd?Show the full question
  23. Question 23 · Human resource management · 1 marks

    Which one of the following terms is also used to refer to a performance appraisal?Show the full question
  24. Question 24 · Human resource management · 1 marks

    In the selection process for a marketing specialist, which step should be taken second?Show the full question
  25. Question 25 · Human resource management · 1 marks

    Which of the following option pairs represent on-the-job training methods that a company can use?Show the full question
  26. Question 26 · Human resource management · 1 marks

    Fill in the blank: ___________ refers not only to extrinsic rewards but also to intrinsic rewards, such as achieving personal goals and gaining more challenging job opportunities. Which term correctly completes the statement?Show the full question
  27. Question 27 · Human resource management · 1 marks

    Simon owns a frozen yoghurt shop in the busy student hub of Hatfield, Pretoria. When he employs a new staff member, he uses job instruction training, which follows several simple steps. Which one of the following is NOT part of job instruction training?Show the full question
  28. Question 28 · Human resource management · 1 marks

    Harmony Gold's mining engineers must be able to work in underground conditions that are often cramped and very noisy. To avoid severe hearing loss, engineers are required to fit personalised Variphone earplugs. Mining engineers also need a degree in engineering together with at least five years' work experience. These physical and training requirements form part of Harmony Gold's job ______. Which term correctly completes the statement?Show the full question
  29. Question 29 · Marketing management · 1 marks

    Nirvashni, a bride-to-be, sees an advertisement for traditional Indian bridal wear and excitedly tells her mother about it. However, she paid no attention to the advertisement for burial services that appeared straight after the bridal wear advertisement. Nirvashni's reaction shows that a particular concept plays an important role in customer behaviour. Which concept is this?Show the full question
  30. Question 30 · Marketing management · 1 marks

    Thandi, Nomsa and Sarah are all part of a group of friends at school. As teenagers, they know that they need to conform to the group's norms to avoid being excluded. What type of group do these girls form part of?Show the full question
  31. Question 31 · Marketing management · 1 marks

    Match the product concept in Column A with its correct description/example in Column B. Column A lists: a) core product; b) need-satisfying product; c) product image; d) formal product. Column B lists: i) the Mitsubishi Pajero has a specific identity; ii) the Rav4 has a three-year warranty and a motor plan for its first 5 years; iii) a sports utility vehicle (SUV) has four fitted tyres, a spare tyre, a 2,4 litre engine and a seating capacity for five people; iv) Lexus cars are sold only at exclusive dealerships and at a price 30% higher than the Avensis. Which option correctly matches each item?Show the full question
  32. Question 32 · Marketing management · 1 marks

    Rebecca Molefe is the marketing manager of a large ladies' clothing enterprise called Fashion Wear. A new range of fashionable clothing has just been designed, and after market segmentation was conducted, Rebecca describes the selected/identified market segment as 'unmarried, liberal women between 18 and 28 years of age, with an income of more than R130 000 per year, and who live in the Western Cape'. Rebecca and her marketing team decide to sell the new range at a high price and to distribute it through two outlets, Boutique 4U and Boutique Michelle. Based on this scenario, which segmentation criteria were used to identify this market segment?Show the full question
  33. Question 33 · Marketing management · 1 marks

    Using the same Fashion Wear scenario (Rebecca Molefe, the marketing manager, describes the target market as unmarried, liberal women aged 18-28 earning more than R130 000 per year and living in the Western Cape, with the new clothing range sold at a high price through Boutique 4U and Boutique Michelle), which type of pricing is Rebecca using?Show the full question
  34. Question 34 · Marketing management · 1 marks

    Simon is an adventure sports enthusiast. After training on borrowed kayaks for over a year, he realises it is time to purchase his own. He has spoken to several of his training partners and his coach about the different brands and specifications available. While doing an online search for South African kayak producers, he came across South African entrepreneur Celliers Kruger's business called Fluid Kayaks (taken from case study 3). Fluid Kayaks are available through several dealerships as well as online, with online orders placed directly via the Fluid website (http://www.fluidkayaks.com/sa/). What is the next step in the consumer decision-making process for Simon?Show the full question
  35. Question 35 · Marketing management · 1 marks

    KOO sells its tinned food in tins that are more or less identical in shape and size, with the only difference being the labelling. Which type of packaging does KOO use for its tinned food?Show the full question
  36. Question 36 · Marketing management · 1 marks

    SAB's soft drink division, Amalgamated Beverage Industries (ABI), is one of the largest manufacturers and distributors of Coca-Cola brands such as Coca-Cola, Tab, Fanta and Sprite in the southern hemisphere. ABI manufactures and distributes 28 brands and 20 pack sizes of carbonated soft drinks, energy drinks, bottled water and fruit juices (taken from case study 8). Which market coverage strategy would be best for ABI to use?Show the full question
  37. Question 37 · Marketing management · 1 marks

    Weighing up the merits of different branded products, or doubting the promises made in advertising appeals, are examples of a particular aspect of consumer behaviour. Which aspect is this?Show the full question
  38. Question 38 · Marketing management · 1 marks

    Unisa attempts to attract prospective students by visiting various high schools on a regular basis. Handing out Unisa-branded pens and caps to students at these events is an example of which marketing activity?Show the full question
  39. Question 39 · Marketing management · 1 marks

    Ian owns a large, international company that manufactures high-quality surfboards. Due to the nature of his business and the needs of his clients, the internet is Ian's only marketing medium. Which one of the following would Ian use as a public relations tool?Show the full question
  40. Question 40 · Marketing management · 1 marks

    The purpose of a certain instrument is to limit, as far as possible, the physical and financial damage caused by an event, and to protect the corporate image. What is being described?Show the full question
  41. Question 41 · Marketing management · 1 marks

    There are four phases in a product's life cycle. Match the life cycle phase in Column A with the correct marketing strategy in Column B. Column A lists: a) Introductory phase; b) Growth phase; c) Maturity phase; d) Declining phase. Column B lists: i) Intensive market coverage is used; ii) No modifications of the product are considered; iii) The target market consists of adventurous consumers; iv) Mass media is used to advertise products and services; v) A combination of personal selling and bait pricing is used. Which option correctly matches the life cycle phases with the marketing strategies?Show the full question
  42. Question 42 · Marketing management · 1 marks

    Company Unlimited manufactures a diverse range of products for a variety of consumers. Product A is sold to quality-conscious buyers at a high price and is available at all large retail shops. Product B is sold to price-conscious buyers at a lower price, available only at certain branches of a specific retailer. Product A is a blank brand while Product B is a blank brand. Which pair of terms correctly completes the blanks (Product A, Product B)?Show the full question
  43. Question 43 · Financial management · 1 marks

    This section covers Financial Management. Two discounting-factor tables are supplied for present-value and future-value calculations at 5%, 10% and 15% over periods 1 to 5 (present-value factors: year1 0.9524/0.9091/0.8696; year2 0.9070/0.8264/0.7561; year3 0.8638/0.7513/0.6575; year4 0.8227/0.6830/0.5718; year5 0.7835/0.6209/0.4972; future-value factors: year1 1.0500/1.1000/1.1500; year2 1.1025/1.2100/1.3225; year3 1.1576/1.3310/1.5209; year4 1.2155/1.4641/1.7490; year5 1.2763/1.6105/2.0114). Several questions are based on short scenarios: an extract from Case Study 10 on International Business Machines Corporation (IBM), a scenario about Sarah who owns a perfume shop, financial data for XYZ Enterprises for the year ended 2014, a scenario about Sarah's leather-shoe factory (Brinx) leasing a machine from Stretch Unlimited, and a scenario about Google. In his 2010 chairperson's letter for IBM, Mr Palmisano wrote that IBM had another strong year, outperforming the industry and market, with record pre-tax earnings, record earnings per share, record free cash flow and improved profit margins alongside increased revenue. Given that IBM reported a record free cash flow for the 2010 financial year, and that the cash flow statement tracks the movement of money into and out of the business, it is important for a business to keep enough cash available to deal with any unforeseen circumstances. This need to hold cash for such contingencies is known as the ________ motive. Choose the correct word to fill the blank.Show the full question
  44. Question 44 · Financial management · 1 marks

    This section covers Financial Management. Two discounting-factor tables are supplied for present-value and future-value calculations at 5%, 10% and 15% over periods 1 to 5 (present-value factors: year1 0.9524/0.9091/0.8696; year2 0.9070/0.8264/0.7561; year3 0.8638/0.7513/0.6575; year4 0.8227/0.6830/0.5718; year5 0.7835/0.6209/0.4972; future-value factors: year1 1.0500/1.1000/1.1500; year2 1.1025/1.2100/1.3225; year3 1.1576/1.3310/1.5209; year4 1.2155/1.4641/1.7490; year5 1.2763/1.6105/2.0114). Several questions are based on short scenarios: an extract from Case Study 10 on International Business Machines Corporation (IBM), a scenario about Sarah who owns a perfume shop, financial data for XYZ Enterprises for the year ended 2014, a scenario about Sarah's leather-shoe factory (Brinx) leasing a machine from Stretch Unlimited, and a scenario about Google. Referring to the same IBM extract, which one of the following ratio formulas would IBM have used to calculate the gross profit margin?Show the full question
  45. Question 45 · Financial management · 1 marks

    This section covers Financial Management. Two discounting-factor tables are supplied for present-value and future-value calculations at 5%, 10% and 15% over periods 1 to 5 (present-value factors: year1 0.9524/0.9091/0.8696; year2 0.9070/0.8264/0.7561; year3 0.8638/0.7513/0.6575; year4 0.8227/0.6830/0.5718; year5 0.7835/0.6209/0.4972; future-value factors: year1 1.0500/1.1000/1.1500; year2 1.1025/1.2100/1.3225; year3 1.1576/1.3310/1.5209; year4 1.2155/1.4641/1.7490; year5 1.2763/1.6105/2.0114). Several questions are based on short scenarios: an extract from Case Study 10 on International Business Machines Corporation (IBM), a scenario about Sarah who owns a perfume shop, financial data for XYZ Enterprises for the year ended 2014, a scenario about Sarah's leather-shoe factory (Brinx) leasing a machine from Stretch Unlimited, and a scenario about Google. Using the supplied present-value discounting-factor table, calculate the total present value of a series of cash flows received at the end of each year, discounted at an interest rate of 10%. The cash flows are R3 000 received at the end of year 1, R2 000 received at the end of year 2, and R5 000 received at the end of year 3.Show the full question
  46. Question 46 · Financial management · 1 marks

    This section covers Financial Management. Two discounting-factor tables are supplied for present-value and future-value calculations at 5%, 10% and 15% over periods 1 to 5 (present-value factors: year1 0.9524/0.9091/0.8696; year2 0.9070/0.8264/0.7561; year3 0.8638/0.7513/0.6575; year4 0.8227/0.6830/0.5718; year5 0.7835/0.6209/0.4972; future-value factors: year1 1.0500/1.1000/1.1500; year2 1.1025/1.2100/1.3225; year3 1.1576/1.3310/1.5209; year4 1.2155/1.4641/1.7490; year5 1.2763/1.6105/2.0114). Several questions are based on short scenarios: an extract from Case Study 10 on International Business Machines Corporation (IBM), a scenario about Sarah who owns a perfume shop, financial data for XYZ Enterprises for the year ended 2014, a scenario about Sarah's leather-shoe factory (Brinx) leasing a machine from Stretch Unlimited, and a scenario about Google. Consider the following four statements about financial ratios: (a) the acid test ratio should be used in combination with the current ratio; (b) the current ratio reflects the relationship between the value of current assets and the extent of current liabilities; (c) the liquidity ratio indicates the ability of the business to repay its debts from the sale of its assets upon liquidation; (d) the solvency ratio provides an indication of the ability of a business to meet its short-term obligations as they become due without curtailing or ceasing its normal activities. Which combination of these statements is correct?Show the full question
  47. Question 47 · Financial management · 1 marks

    This section covers Financial Management. Two discounting-factor tables are supplied for present-value and future-value calculations at 5%, 10% and 15% over periods 1 to 5 (present-value factors: year1 0.9524/0.9091/0.8696; year2 0.9070/0.8264/0.7561; year3 0.8638/0.7513/0.6575; year4 0.8227/0.6830/0.5718; year5 0.7835/0.6209/0.4972; future-value factors: year1 1.0500/1.1000/1.1500; year2 1.1025/1.2100/1.3225; year3 1.1576/1.3310/1.5209; year4 1.2155/1.4641/1.7490; year5 1.2763/1.6105/2.0114). Several questions are based on short scenarios: an extract from Case Study 10 on International Business Machines Corporation (IBM), a scenario about Sarah who owns a perfume shop, financial data for XYZ Enterprises for the year ended 2014, a scenario about Sarah's leather-shoe factory (Brinx) leasing a machine from Stretch Unlimited, and a scenario about Google. Sarah runs her own perfume shop where she designs perfumes according to client preferences. While preparing her financial analysis for the past financial year, she recorded the following figures: a sales price of R260 per bottle, a variable cost of R75 per bottle, total fixed costs of R40 000 per annum, and 520 bottles manufactured and sold during the year. Based on this information, calculate the profit Sarah would make for the financial year.Show the full question
  48. Question 48 · Financial management · 1 marks

    This section covers Financial Management. Two discounting-factor tables are supplied for present-value and future-value calculations at 5%, 10% and 15% over periods 1 to 5 (present-value factors: year1 0.9524/0.9091/0.8696; year2 0.9070/0.8264/0.7561; year3 0.8638/0.7513/0.6575; year4 0.8227/0.6830/0.5718; year5 0.7835/0.6209/0.4972; future-value factors: year1 1.0500/1.1000/1.1500; year2 1.1025/1.2100/1.3225; year3 1.1576/1.3310/1.5209; year4 1.2155/1.4641/1.7490; year5 1.2763/1.6105/2.0114). Several questions are based on short scenarios: an extract from Case Study 10 on International Business Machines Corporation (IBM), a scenario about Sarah who owns a perfume shop, financial data for XYZ Enterprises for the year ended 2014, a scenario about Sarah's leather-shoe factory (Brinx) leasing a machine from Stretch Unlimited, and a scenario about Google. Using the same figures for Sarah's perfume shop (sales price R260 per bottle, variable cost R75 per bottle, total fixed cost R40 000 per annum, and 520 bottles manufactured and sold for the year), and given that Sarah is expecting a decline in sales due to the economic recession, calculate the break-even point in bottles that Sarah must reach. Round your answer up to the nearest whole unit.Show the full question
  49. Question 49 · Financial management · 1 marks

    This section covers Financial Management. Two discounting-factor tables are supplied for present-value and future-value calculations at 5%, 10% and 15% over periods 1 to 5 (present-value factors: year1 0.9524/0.9091/0.8696; year2 0.9070/0.8264/0.7561; year3 0.8638/0.7513/0.6575; year4 0.8227/0.6830/0.5718; year5 0.7835/0.6209/0.4972; future-value factors: year1 1.0500/1.1000/1.1500; year2 1.1025/1.2100/1.3225; year3 1.1576/1.3310/1.5209; year4 1.2155/1.4641/1.7490; year5 1.2763/1.6105/2.0114). Several questions are based on short scenarios: an extract from Case Study 10 on International Business Machines Corporation (IBM), a scenario about Sarah who owns a perfume shop, financial data for XYZ Enterprises for the year ended 2014, a scenario about Sarah's leather-shoe factory (Brinx) leasing a machine from Stretch Unlimited, and a scenario about Google. Match each element in Column A with the corresponding element in Column B. Column A lists: (a) environmental factor, (b) task of financial management, (c) non-current asset, and (d) current asset. Column B lists: (i) machinery, (ii) incentive measures, (iii) debtors, and (iv) financial analysis. Select the option that correctly pairs each letter in Column A with its matching Roman numeral in Column B.Show the full question
  50. Question 50 · Financial management · 1 marks

    This section covers Financial Management. Two discounting-factor tables are supplied for present-value and future-value calculations at 5%, 10% and 15% over periods 1 to 5 (present-value factors: year1 0.9524/0.9091/0.8696; year2 0.9070/0.8264/0.7561; year3 0.8638/0.7513/0.6575; year4 0.8227/0.6830/0.5718; year5 0.7835/0.6209/0.4972; future-value factors: year1 1.0500/1.1000/1.1500; year2 1.1025/1.2100/1.3225; year3 1.1576/1.3310/1.5209; year4 1.2155/1.4641/1.7490; year5 1.2763/1.6105/2.0114). Several questions are based on short scenarios: an extract from Case Study 10 on International Business Machines Corporation (IBM), a scenario about Sarah who owns a perfume shop, financial data for XYZ Enterprises for the year ended 2014, a scenario about Sarah's leather-shoe factory (Brinx) leasing a machine from Stretch Unlimited, and a scenario about Google. The Khula Equity Scheme provides equity and loan capital to potentially high-growth small companies. As a source of financing for small businesses, into which category would the Khula Equity Scheme be classified?Show the full question
  51. Question 51 · Financial management · 1 marks

    This section covers Financial Management. Two discounting-factor tables are supplied for present-value and future-value calculations at 5%, 10% and 15% over periods 1 to 5 (present-value factors: year1 0.9524/0.9091/0.8696; year2 0.9070/0.8264/0.7561; year3 0.8638/0.7513/0.6575; year4 0.8227/0.6830/0.5718; year5 0.7835/0.6209/0.4972; future-value factors: year1 1.0500/1.1000/1.1500; year2 1.1025/1.2100/1.3225; year3 1.1576/1.3310/1.5209; year4 1.2155/1.4641/1.7490; year5 1.2763/1.6105/2.0114). Several questions are based on short scenarios: an extract from Case Study 10 on International Business Machines Corporation (IBM), a scenario about Sarah who owns a perfume shop, financial data for XYZ Enterprises for the year ended 2014, a scenario about Sarah's leather-shoe factory (Brinx) leasing a machine from Stretch Unlimited, and a scenario about Google. Sarah owns a large factory that manufactures high-quality leather shoes known as Brinx, which are exported worldwide. The machine used to stretch the leather before it is made into shoes is leased from Stretch Unlimited under a contract stating that once the lease period ends, Sarah will become the owner of the machine. This arrangement forms part of a non-terminative agreement between Sarah and Stretch Unlimited. This type of arrangement is known as ________, which is a form of ________ debt. Fill in the two blanks using the correct pair of terms.Show the full question
  52. Question 52 · Financial management · 1 marks

    This section covers Financial Management. Two discounting-factor tables are supplied for present-value and future-value calculations at 5%, 10% and 15% over periods 1 to 5 (present-value factors: year1 0.9524/0.9091/0.8696; year2 0.9070/0.8264/0.7561; year3 0.8638/0.7513/0.6575; year4 0.8227/0.6830/0.5718; year5 0.7835/0.6209/0.4972; future-value factors: year1 1.0500/1.1000/1.1500; year2 1.1025/1.2100/1.3225; year3 1.1576/1.3310/1.5209; year4 1.2155/1.4641/1.7490; year5 1.2763/1.6105/2.0114). Several questions are based on short scenarios: an extract from Case Study 10 on International Business Machines Corporation (IBM), a scenario about Sarah who owns a perfume shop, financial data for XYZ Enterprises for the year ended 2014, a scenario about Sarah's leather-shoe factory (Brinx) leasing a machine from Stretch Unlimited, and a scenario about Google. ________ shares are issued to the owners of a business, but they may differ in value. Which term correctly completes this statement?Show the full question
  53. Question 53 · Financial management · 1 marks

    This section covers Financial Management. Two discounting-factor tables are supplied for present-value and future-value calculations at 5%, 10% and 15% over periods 1 to 5 (present-value factors: year1 0.9524/0.9091/0.8696; year2 0.9070/0.8264/0.7561; year3 0.8638/0.7513/0.6575; year4 0.8227/0.6830/0.5718; year5 0.7835/0.6209/0.4972; future-value factors: year1 1.0500/1.1000/1.1500; year2 1.1025/1.2100/1.3225; year3 1.1576/1.3310/1.5209; year4 1.2155/1.4641/1.7490; year5 1.2763/1.6105/2.0114). Several questions are based on short scenarios: an extract from Case Study 10 on International Business Machines Corporation (IBM), a scenario about Sarah who owns a perfume shop, financial data for XYZ Enterprises for the year ended 2014, a scenario about Sarah's leather-shoe factory (Brinx) leasing a machine from Stretch Unlimited, and a scenario about Google. The net present value (NPV) method helps a company decide whether or not to pursue certain investment opportunities. If a large shopping mall's project is found to have an NPV of 1 340, which one of the following would represent the correct decision criteria and reasoning?Show the full question
  54. Question 54 · Financial management · 1 marks

    This section covers Financial Management. Two discounting-factor tables are supplied for present-value and future-value calculations at 5%, 10% and 15% over periods 1 to 5 (present-value factors: year1 0.9524/0.9091/0.8696; year2 0.9070/0.8264/0.7561; year3 0.8638/0.7513/0.6575; year4 0.8227/0.6830/0.5718; year5 0.7835/0.6209/0.4972; future-value factors: year1 1.0500/1.1000/1.1500; year2 1.1025/1.2100/1.3225; year3 1.1576/1.3310/1.5209; year4 1.2155/1.4641/1.7490; year5 1.2763/1.6105/2.0114). Several questions are based on short scenarios: an extract from Case Study 10 on International Business Machines Corporation (IBM), a scenario about Sarah who owns a perfume shop, financial data for XYZ Enterprises for the year ended 2014, a scenario about Sarah's leather-shoe factory (Brinx) leasing a machine from Stretch Unlimited, and a scenario about Google. XYZ Enterprises reported the following financial data for the year ended 2014: current assets R1 300 000; current liabilities R550 000; inventory R551 000; cost of sales R3 480 000; total debt R993 000; total assets R1 797 000; owner's equity R895 000; gross profit R540 000; and sales R3 840 000. Using this data, calculate XYZ Enterprises' debt ratio, rounded up.Show the full question
  55. Question 55 · Financial management · 1 marks

    This section covers Financial Management. Two discounting-factor tables are supplied for present-value and future-value calculations at 5%, 10% and 15% over periods 1 to 5 (present-value factors: year1 0.9524/0.9091/0.8696; year2 0.9070/0.8264/0.7561; year3 0.8638/0.7513/0.6575; year4 0.8227/0.6830/0.5718; year5 0.7835/0.6209/0.4972; future-value factors: year1 1.0500/1.1000/1.1500; year2 1.1025/1.2100/1.3225; year3 1.1576/1.3310/1.5209; year4 1.2155/1.4641/1.7490; year5 1.2763/1.6105/2.0114). Several questions are based on short scenarios: an extract from Case Study 10 on International Business Machines Corporation (IBM), a scenario about Sarah who owns a perfume shop, financial data for XYZ Enterprises for the year ended 2014, a scenario about Sarah's leather-shoe factory (Brinx) leasing a machine from Stretch Unlimited, and a scenario about Google. Using the same financial data for XYZ Enterprises for the year ended 2014 (current assets R1 300 000; current liabilities R550 000; inventory R551 000; cost of sales R3 480 000; total debt R993 000; total assets R1 797 000; owner's equity R895 000; gross profit R540 000; sales R3 840 000), calculate XYZ Enterprises' gearing ratio.Show the full question
  56. Question 56 · Financial management · 1 marks

    This section covers Financial Management. Two discounting-factor tables are supplied for present-value and future-value calculations at 5%, 10% and 15% over periods 1 to 5 (present-value factors: year1 0.9524/0.9091/0.8696; year2 0.9070/0.8264/0.7561; year3 0.8638/0.7513/0.6575; year4 0.8227/0.6830/0.5718; year5 0.7835/0.6209/0.4972; future-value factors: year1 1.0500/1.1000/1.1500; year2 1.1025/1.2100/1.3225; year3 1.1576/1.3310/1.5209; year4 1.2155/1.4641/1.7490; year5 1.2763/1.6105/2.0114). Several questions are based on short scenarios: an extract from Case Study 10 on International Business Machines Corporation (IBM), a scenario about Sarah who owns a perfume shop, financial data for XYZ Enterprises for the year ended 2014, a scenario about Sarah's leather-shoe factory (Brinx) leasing a machine from Stretch Unlimited, and a scenario about Google. Google currently employs around 1 000 people, including brilliant mathematicians, engineers and technologists. If a new project is launched that requires an additional 500 employees, which one of the following statements would be correct?Show the full question
  57. Question 57 · Purchasing and supply management · 1 marks

    For this question, study the extract from case study 3, 'Innovation and technology': Crocs are not made of plastic or rubber. They are made of an extraordinary impact-absorbing resin material developed for maximum cushioning; its properties resist odour, inhibit bacterial and fungal growth, and are non-toxic, and people with troubled feet and knees appreciate its benefits and versatile styles. The special resin materials from which Crocs are made need to be sourced well in advance to ensure that enough material is available for production. At which level of purchasing and supply planning is this kind of availability forecasting carried out?Show the full question
  58. Question 58 · Purchasing and supply management · 1 marks

    Using the same Crocs extract described above (the special resin material that is impact-absorbing, odour-resistant, non-toxic and inhibits bacterial and fungal growth), consider that the Crocs Company can use several criteria to measure the effectiveness of its purchasing and supply activities. If the company monitors the number of orders and requisitions for the special resin compound placed with its supplier, what are they measuring?Show the full question
  59. Question 59 · Purchasing and supply management · 1 marks

    Bronwyn works as the retail buyer for Askan Fashions, a chain store selling affordable clothing. She uses an inventory-control system that delivers merchandise to regional stores in exactly the amount required and at the precise time it is needed. Askan Fashions' suppliers restock inventory based on actual product usage and stock-level information that Bronwyn provides to them. Which type of inventory control system does Askan Fashions use?Show the full question
  60. Question 60 · Purchasing and supply management · 1 marks

    Consider an organisation such as Toyota, which has a head office, various business units and several plants, and therefore has a number of options available when deciding on an organisational structure for purchasing and supply. If each plant and each branch at Toyota carries out its own purchasing independently, what type of purchasing and supply structure does Toyota have?Show the full question
  61. Question 61 · Purchasing and supply management · 1 marks

    The just-in-time (JIT) system used at Toyota SA is made more complicated by the fact that some of its suppliers are located overseas. What is needed to make a JIT system work effectively under these circumstances?Show the full question
  62. Question 62 · Purchasing and supply management · 1 marks

    During 2011, Hyundai made use of an $8 billion capital investment in Hyundai Steel to expand capacity for more innovative and modern blast furnaces. The main reason for bringing in this new supplier was to produce higher-density steel and, as a result, more fuel-efficient vehicles. Quality control was therefore important, since Hyundai had to make sure that its vehicles were indeed fuel-efficient. Which method did Hyundai use to control the quality of its new supplier?Show the full question
  63. Question 63 · Purchasing and supply management · 1 marks

    Match each step in the purchasing cycle, listed in column A, with the document required for that step, listed in column B. Column A lists: (a) development and description of need; (b) issuing the order; (c) paying the order; and (d) closing the order. Column B lists the documents: (i) cheque; (ii) requisition; (iii) specifications; and (iv) proof or receipt. Choose the option that correctly matches each step with its document.Show the full question
  64. Question 64 · Purchasing and supply management · 1 marks

    Toyota has realised that it is holding too much inventory in one of its warehouses. Which of the following would be a disadvantage of carrying too much inventory?Show the full question
  65. Question 65 · Purchasing and supply management · 1 marks

    Which one of the following items is regarded as an inventory-carrying cost?Show the full question
  66. Question 66 · Purchasing and supply management · 1 marks

    With regard to quality requirements, the engineers and designers working on Toyota vehicles would regard ________ factors, such as job performance and reliability, as the most important, and would therefore require the highest-quality materials for these factors. Which word correctly completes this statement?Show the full question
  67. Question 67 · Purchasing and supply management · 1 marks

    The purchasing process consists of several steps. During which step of this process would the materials be taken up as inventory?Show the full question
  68. Question 68 · Purchasing and supply management · 1 marks

    A buyer is most likely to obtain the most favourable price for materials by doing which one of the following?Show the full question
  69. Question 69 · Purchasing and supply management · 1 marks

    Which one of the following factors would help to determine how important the purchasing and supply function is within an organisation?Show the full question
  70. Question 70 · Purchasing and supply management · 1 marks

    Cross-functional sourcing teams play an important role in purchasing and supply activities. In which one of the following activities are cross-functional sourcing teams typically used?Show the full question

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