MNB1601 Oct/Nov 2019 exam paper — questions
The paper, as written
Every question, by topic
Question 1 · Operations objectives and performance · 1 mark
These questions belong to the Operations Management section of the paper, which is based on an extract from 'Operations management: Air traffic operations excellence' (Business Cases, 2nd edition). The extract explains that airline operations planning and control focus on the inputs-process-output elements of the value chain, and that without careful management of this value chain the airline operation will not reach its objectives. Questions 1 to 8 are answered with reference to this extract. Each question in this section counts one mark, and the entire set (Questions 1 to 14) is a series of multiple-choice questions. South African Airways (SAA) strives for low variability in respect of the times of its scheduled departures to various destinations. Lower variability is the positive result of doing things blank. Choose the correct option to complete the sentence.Show the full question
Question 2 · The transformation model · 1 mark
These questions belong to the Operations Management section of the paper, which is based on an extract from 'Operations management: Air traffic operations excellence' (Business Cases, 2nd edition). The extract explains that airline operations planning and control focus on the inputs-process-output elements of the value chain, and that without careful management of this value chain the airline operation will not reach its objectives. Questions 1 to 8 are answered with reference to this extract. Each question in this section counts one mark, and the entire set (Questions 1 to 14) is a series of multiple-choice questions. The inputs-process-output elements of the value chain are also known as the blank. Choose the correct option to complete the sentence.Show the full question
Question 3 · The transformation model · 1 mark
These questions belong to the Operations Management section of the paper, which is based on an extract from 'Operations management: Air traffic operations excellence' (Business Cases, 2nd edition). The extract explains that airline operations planning and control focus on the inputs-process-output elements of the value chain, and that without careful management of this value chain the airline operation will not reach its objectives. Questions 1 to 8 are answered with reference to this extract. Each question in this section counts one mark, and the entire set (Questions 1 to 14) is a series of multiple-choice questions. Identify which one of the following represents an input for an airline that makes transformation possible.Show the full question
Question 4 · The transformation model · 1 mark
These questions belong to the Operations Management section of the paper, which is based on an extract from 'Operations management: Air traffic operations excellence' (Business Cases, 2nd edition). The extract explains that airline operations planning and control focus on the inputs-process-output elements of the value chain, and that without careful management of this value chain the airline operation will not reach its objectives. Questions 1 to 8 are answered with reference to this extract. Each question in this section counts one mark, and the entire set (Questions 1 to 14) is a series of multiple-choice questions. Identify which one of the following represents an input for an airline that is itself transformed.Show the full question
Question 5 · The transformation model · 1 mark
These questions belong to the Operations Management section of the paper, which is based on an extract from 'Operations management: Air traffic operations excellence' (Business Cases, 2nd edition). The extract explains that airline operations planning and control focus on the inputs-process-output elements of the value chain, and that without careful management of this value chain the airline operation will not reach its objectives. Questions 1 to 8 are answered with reference to this extract. Each question in this section counts one mark, and the entire set (Questions 1 to 14) is a series of multiple-choice questions. Identify which one of the following represents an output for an airline.Show the full question
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