MNB1601 Oct/Nov 2019 exam paper — questions
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View the paper as writtenscanned pages →Question 1 · Operations management · 1 marks
These questions belong to the Operations Management section of the paper, which is based on an extract from 'Operations management: Air traffic operations excellence' (Business Cases, 2nd edition). The extract explains that airline operations planning and control focus on the inputs-process-output elements of the value chain, and that without careful management of this value chain the airline operation will not reach its objectives. Questions 1 to 8 are answered with reference to this extract. Each question in this section counts one mark, and the entire set (Questions 1 to 14) is a series of multiple-choice questions. South African Airways (SAA) strives for low variability in respect of the times of its scheduled departures to various destinations. Lower variability is the positive result of doing things blank. Choose the correct option to complete the sentence.Show the full question
Question 2 · Operations management · 1 marks
These questions belong to the Operations Management section of the paper, which is based on an extract from 'Operations management: Air traffic operations excellence' (Business Cases, 2nd edition). The extract explains that airline operations planning and control focus on the inputs-process-output elements of the value chain, and that without careful management of this value chain the airline operation will not reach its objectives. Questions 1 to 8 are answered with reference to this extract. Each question in this section counts one mark, and the entire set (Questions 1 to 14) is a series of multiple-choice questions. The inputs-process-output elements of the value chain are also known as the blank. Choose the correct option to complete the sentence.Show the full question
Question 3 · Operations management · 1 marks
These questions belong to the Operations Management section of the paper, which is based on an extract from 'Operations management: Air traffic operations excellence' (Business Cases, 2nd edition). The extract explains that airline operations planning and control focus on the inputs-process-output elements of the value chain, and that without careful management of this value chain the airline operation will not reach its objectives. Questions 1 to 8 are answered with reference to this extract. Each question in this section counts one mark, and the entire set (Questions 1 to 14) is a series of multiple-choice questions. Identify which one of the following represents an input for an airline that makes transformation possible.Show the full question
Question 4 · Operations management · 1 marks
These questions belong to the Operations Management section of the paper, which is based on an extract from 'Operations management: Air traffic operations excellence' (Business Cases, 2nd edition). The extract explains that airline operations planning and control focus on the inputs-process-output elements of the value chain, and that without careful management of this value chain the airline operation will not reach its objectives. Questions 1 to 8 are answered with reference to this extract. Each question in this section counts one mark, and the entire set (Questions 1 to 14) is a series of multiple-choice questions. Identify which one of the following represents an input for an airline that is itself transformed.Show the full question
Question 5 · Operations management · 1 marks
These questions belong to the Operations Management section of the paper, which is based on an extract from 'Operations management: Air traffic operations excellence' (Business Cases, 2nd edition). The extract explains that airline operations planning and control focus on the inputs-process-output elements of the value chain, and that without careful management of this value chain the airline operation will not reach its objectives. Questions 1 to 8 are answered with reference to this extract. Each question in this section counts one mark, and the entire set (Questions 1 to 14) is a series of multiple-choice questions. Identify which one of the following represents an output for an airline.Show the full question
Question 6 · Operations management · 1 marks
These questions belong to the Operations Management section of the paper, which is based on an extract from 'Operations management: Air traffic operations excellence' (Business Cases, 2nd edition). The extract explains that airline operations planning and control focus on the inputs-process-output elements of the value chain, and that without careful management of this value chain the airline operation will not reach its objectives. Questions 1 to 8 are answered with reference to this extract. Each question in this section counts one mark, and the entire set (Questions 1 to 14) is a series of multiple-choice questions. Identify which one of the following represents the transformation process of an airline.Show the full question
Question 7 · Operations management · 1 marks
These questions belong to the Operations Management section of the paper, which is based on an extract from 'Operations management: Air traffic operations excellence' (Business Cases, 2nd edition). The extract explains that airline operations planning and control focus on the inputs-process-output elements of the value chain, and that without careful management of this value chain the airline operation will not reach its objectives. Questions 1 to 8 are answered with reference to this extract. Each question in this section counts one mark, and the entire set (Questions 1 to 14) is a series of multiple-choice questions. Airports such as OR Tambo International must be able to deal with a short waiting tolerance, since passengers experience most value-adding activities first-hand. Passengers should be able to collect their baggage from terminals within a reasonable time period. This describes the blank of output. Choose the correct option to complete the sentence.Show the full question
Question 8 · Operations management · 1 marks
These questions belong to the Operations Management section of the paper, which is based on an extract from 'Operations management: Air traffic operations excellence' (Business Cases, 2nd edition). The extract explains that airline operations planning and control focus on the inputs-process-output elements of the value chain, and that without careful management of this value chain the airline operation will not reach its objectives. Questions 1 to 8 are answered with reference to this extract. Each question in this section counts one mark, and the entire set (Questions 1 to 14) is a series of multiple-choice questions. Identify which one of the following is a characteristic of a service produced by a service provider such as OR Tambo International.Show the full question
Question 9 · Operations management · 1 marks
These questions belong to the Operations Management section of the paper, which is based on an extract from 'Operations management: Air traffic operations excellence' (Business Cases, 2nd edition). The extract explains that airline operations planning and control focus on the inputs-process-output elements of the value chain, and that without careful management of this value chain the airline operation will not reach its objectives. Questions 1 to 8 are answered with reference to this extract. Each question in this section counts one mark, and the entire set (Questions 1 to 14) is a series of multiple-choice questions. In 2018 the South African National Roads Agency awarded a R1.65 billion tender for the building of the Msikaba Bridge. The bridge will span 580 metres, making it the second longest span crossing on the African continent, and construction is expected to take 33 months. Identify which operations process will be used for building the Msikaba Bridge.Show the full question
Question 10 · Operations management · 1 marks
These questions belong to the Operations Management section of the paper, which is based on an extract from 'Operations management: Air traffic operations excellence' (Business Cases, 2nd edition). The extract explains that airline operations planning and control focus on the inputs-process-output elements of the value chain, and that without careful management of this value chain the airline operation will not reach its objectives. Questions 1 to 8 are answered with reference to this extract. Each question in this section counts one mark, and the entire set (Questions 1 to 14) is a series of multiple-choice questions. First National Bank (FNB) is one of South Africa's 'big four' banks and is known as South Africa's best digital bank. FNB can be classified as a blank. Choose the correct option to complete the sentence.Show the full question
Question 11 · Operations management · 1 marks
These questions belong to the Operations Management section of the paper, which is based on an extract from 'Operations management: Air traffic operations excellence' (Business Cases, 2nd edition). The extract explains that airline operations planning and control focus on the inputs-process-output elements of the value chain, and that without careful management of this value chain the airline operation will not reach its objectives. Questions 1 to 8 are answered with reference to this extract. Each question in this section counts one mark, and the entire set (Questions 1 to 14) is a series of multiple-choice questions. The trailers designed and produced by the well-known South African brand Venter have led to Venter becoming the market leader, despite the entry of other manufacturers into the market. This is known as the blank of good design. Choose the correct option to complete the sentence.Show the full question
Question 12 · Operations management · 1 marks
These questions belong to the Operations Management section of the paper, which is based on an extract from 'Operations management: Air traffic operations excellence' (Business Cases, 2nd edition). The extract explains that airline operations planning and control focus on the inputs-process-output elements of the value chain, and that without careful management of this value chain the airline operation will not reach its objectives. Questions 1 to 8 are answered with reference to this extract. Each question in this section counts one mark, and the entire set (Questions 1 to 14) is a series of multiple-choice questions. Owing to their high popularity, hotels charge tourists high rates during the holiday season, but during off-season periods they offer much lower rates in the hope of attracting guests to fill up their capacity. Identify what type of capacity plan is being used here to accommodate variations in demand.Show the full question
Question 13 · Operations management · 1 marks
These questions belong to the Operations Management section of the paper, which is based on an extract from 'Operations management: Air traffic operations excellence' (Business Cases, 2nd edition). The extract explains that airline operations planning and control focus on the inputs-process-output elements of the value chain, and that without careful management of this value chain the airline operation will not reach its objectives. Questions 1 to 8 are answered with reference to this extract. Each question in this section counts one mark, and the entire set (Questions 1 to 14) is a series of multiple-choice questions. During the design of products and services, identify at which stage you would specify the composition of the components as well as identify the necessary processes.Show the full question
Question 14 · Operations management · 1 marks
These questions belong to the Operations Management section of the paper, which is based on an extract from 'Operations management: Air traffic operations excellence' (Business Cases, 2nd edition). The extract explains that airline operations planning and control focus on the inputs-process-output elements of the value chain, and that without careful management of this value chain the airline operation will not reach its objectives. Questions 1 to 8 are answered with reference to this extract. Each question in this section counts one mark, and the entire set (Questions 1 to 14) is a series of multiple-choice questions. Mona owns a small boutique store that specialises in organic clothes. She is currently busy setting performance standards for 2020 and has incorporated several industry benchmarks into her own performance standards. Identify which type of performance standard Mona is using.Show the full question
Question 15 · Human resource management · 1 marks
This question refers to an extract from the business case 'Human resource management: Derby Departmental Stores'. In the case, management encourages team members at Derby to act as though they own their own franchise, giving them total charge of completing their tasks, and a bonus system allows employees to increase their pay based on teamwork and productivity. Financial bonuses of this kind, such as the one offered to Derby employees for teamwork and productivity, are an example of which kind of compensation?Show the full question
Question 16 · Human resource management · 1 marks
Continuing with the Derby Departmental Stores case, the Marketing Director believed that Derby should move towards a plan to introduce a system of employee empowerment, which is a recognised employee motivational strategy. Which one of the following options is also an employee motivational strategy that Derby could use: coaching, job shadowing, organisational justice, or job design?Show the full question
Question 17 · Human resource management · 1 marks
Still referring to Derby Departmental Stores, to facilitate employee involvement Derby may make use of a certain mechanism that represents work groups which take over from management the responsibility for solving quality problems. What is this mechanism called - simulations, quality circles, MBO teams, or dedicated task teams?Show the full question
Question 18 · Human resource management · 1 marks
Most modern approaches to work motivation are based on process theories, in which intention plays a key role in motivated behaviour. Which one of the following options represents the most common form of intention in the workplace: goals, results, fairness, or success?Show the full question
Question 19 · Human resource management · 1 marks
Zanele is the personal assistant to the Director of Ntseli Mining Incorporated. She has become demotivated after learning that other staff members, who carry smaller workloads than she does, receive the same resources and rewards that are allocated to her. Zanele regards this allocation as unfair given her heavier workload. Which component of organisational justice is being described here: interactional justice, procedural justice, distributive justice, or functional justice?Show the full question
Question 20 · Human resource management · 1 marks
Arabang, the Director of Ntseli Mining Incorporated, notices that Zanele is demotivated. To improve her motivation he decides not only to increase her salary so that it accurately reflects the work she performs for him, but also to give her a new job title, Executive Administrative Officer. Which factor of Herzberg's two-factor theory does this action represent: growth factor, motivational factor, hygiene factor, or physiological factor?Show the full question
Question 21 · Human resource management · 1 marks
According to which job evaluation method are jobs compared based on the demands that they place on the employee: internal comparison, factor-comparison, job evaluations, or external comparison?Show the full question
Question 22 · Human resource management · 1 marks
A successful Human Resource (HR) manager tries to extract as much value as possible from development programmes. Which one of the following statements about the value gained from development programmes is correct: that the HR manager makes a preliminary analysis of the development needs in the country; that the HR manager ensures training money is spent on all staff members; that the HR manager makes plans with the CEO of the company to use new skills outside the work situation; or that the HR manager undertakes follow-up studies to determine whether the training programmes have had the desired effect?Show the full question
Question 23 · Human resource management · 1 marks
Mareth owns a highly artistic clothing line and is passionate about developing her staff. She has designed an intensive training and development programme for all her employees that consists of away-from-the-job training and development. If the goal of the specific method she is using is to analyse interpersonal problems and develop human relations skills, which method has Mareth chosen: role playing, case studies, e-learning, or simulations?Show the full question
Question 24 · Human resource management · 1 marks
Catherine is the human resource manager at Sparta Training Academy. She is compiling a document that details the knowledge, skills and abilities relevant to one of the positions opening up in the academy. With which component of human resource planning is Catherine busy: job description, job specification, job analysis, or job development?Show the full question
Question 25 · Human resource management · 1 marks
Which one of the following would be a disadvantage of recruiting from outside the organisation: that an active effort is made to obtain the right person for the job; that recruiting costs are considerably higher; that the business tends to stagnate; or that there can be a lot of personal competition amongst colleagues?Show the full question
Question 26 · Human resource management · 1 marks
If the selection process takes place before the recruitment process, recruitment then takes place through which of the following: radio, TV and the internet; sundry recruiting techniques; existing employees; or a personal approach?Show the full question
Question 27 · Human resource management · 1 marks
Line managers of a company are informed that performance appraisals will be conducted throughout the year. The results of the performance appraisal will be used for which of the following purposes: to compile requirements for each job, provide a basis for financial rewards and determine whether employees should be promoted; to provide a basis for financial rewards, provide feedback to employees on their performance and compile job descriptions; to compile job specifications, compile a training and development programme and provide feedback to employees on their performance; or to provide a basis for financial rewards, determine whether employees should be promoted and provide employees with feedback on their performance?Show the full question
Question 28 · Human resource management · 1 marks
Which method of job analysis is especially suited for manual labour: observation, interviewing, questionnaires, or diary?Show the full question
Question 29 · Marketing management · 1 marks
An extract from the business case 'Marketing management: Heineken and SABMiller's beer war' (Business Cases, 2nd edition) explains that Heineken also runs a similar strategy called Brewing a Better Future, which focuses on four areas: water, CO2, sourcing and responsible consumption. It further notes that Heineken and SABMiller have recently joined forces with three other beer giants to promote the versatility of beer, an evident attempt by the major global beer producers to grow generic beer consumption (primary demand) in response to new competing products such as bottled water and flavoured alcoholic beverages. Heineken's new Brewing a Better Future strategy mainly targets sustainability by trying to cut its water usage and its CO2 footprint. Which principle of the marketing concept is being addressed by this focus on sustainability and the environment?Show the full question
Question 30 · Marketing management · 1 marks
Using the same extract on the Heineken and SABMiller beer war, recall that Heineken and SABMiller recently joined forces with three other beer giants to promote beer's versatility, an obvious attempt by the world's major beer producers to grow generic beer consumption (primary demand) in the face of new competitive products. If the satisfaction of consumer needs and demands is ignored, this can have serious financial implications for a business. Which principle of the marketing concept does this scenario illustrate?Show the full question
Question 31 · Marketing management · 1 marks
The four marketing variables that make up the marketing mix, commonly known as the four Ps, combine to form the market offering. Decisions about how these four Ps are used result in a marketing ____ that is directed at specific consumers operating in a specific environment. Which word correctly fills the blank?Show the full question
Question 32 · Marketing management · 1 marks
Mondi is one of the main researchers at Info Gate, an international marketing research company. Before starting a new research project, Mondi first checks whether historical data already compiled for other studies can help him achieve his research objectives. Which type of data is Mondi looking for in this instance?Show the full question
Question 33 · Marketing management · 1 marks
At the conclusion of every research project, Mondi (the researcher at Info Gate) must 'tell the story' of the project by communicating the knowledge and findings of the study in a clear and scientific way. Which tool would Mondi use to do this?Show the full question
Question 34 · Marketing management · 1 marks
Archie is persuaded by his girlfriend to purchase a whole range of new facial care products aimed at men. Before he can start using them, however, his girlfriend ends the relationship, and Archie discards the products without ever having used them. This scenario is an example of which type of consumer behaviour?Show the full question
Question 35 · Marketing management · 1 marks
There are four influences that play a role in any organisational buying decision. Which one of the following options represents one of these influences?Show the full question
Question 36 · Marketing management · 1 marks
Hashim, the marketing manager of Pens Galore, has noticed steadily declining sales and suspects that the company's pens are being marketed to the wrong consumer market. He decides to restart the process by examining marketing segmentation from scratch. Given that Hashim has already identified the needs of consumers in the market, what should he do next?Show the full question
Question 37 · Marketing management · 1 marks
Hashim also needs to remember that, for market segmentation to be meaningful, certain criteria have to be satisfied. Which one of the following options describes a requirement for meaningful market segmentation?Show the full question
Question 38 · Marketing management · 1 marks
Cosmetic samples that are handed out to consumers represent a form of ____. Which term correctly completes this statement?Show the full question
Question 39 · Marketing management · 1 marks
Which one of the following categories of products typically does not require much explanation before it can be sold?Show the full question
Question 40 · Marketing management · 1 marks
In the alternative distribution channels, which combination of participants would you typically find operating in Channel 4 (four)?Show the full question
Question 41 · Marketing management · 1 marks
The trademark 'Mont Blanc' and the specific packaging that Mont Blanc uses for its fountain pens would contribute to which level of the ____ product?Show the full question
Question 42 · Marketing management · 1 marks
Ling is the customer service manager at Sakuro, a new departmental store that stocks Japanese products. Because customer service is central to the Japanese way of doing business, Ling is responsible for making sure that the five basic needs of customers are satisfied through the store's service offering. If Ling decides to set up a toll-free number to assist customers, which one of the five basic customer needs would she be addressing?Show the full question
Question 43 · Financial management · 1 marks
This section is Financial Management. Two discounting-factor tables are supplied for use anywhere in the section: (1) discounting factors to calculate PRESENT values for periods n = 1 to 6 at 5%, 10% and 15% are 0,9524/0,9091/0,8696 (n=1); 0,9070/0,8264/0,7561 (n=2); 0,8638/0,7513/0,6575 (n=3); 0,8227/0,6830/0,5718 (n=4); 0,7835/0,6209/0,4972 (n=5); 0,7462/0,5645/0,4323 (n=6); and (2) discounting factors to calculate FUTURE values for periods n = 1 to 6 at 5%, 10% and 15% are 1,0500/1,1000/1,1500 (n=1); 1,1025/1,2100/1,3225 (n=2); 1,1576/1,3310/1,5209 (n=3); 1,2155/1,4641/1,7490 (n=4); 1,2763/1,6105/2,0114 (n=5); 1,3401/1,7716/2,3131 (n=6). Questions 43 to 45 are based on an extract from the business case 'Financial management: IBM' (Business Cases, 2nd edition), which states that for the period 1983 to 1989 IBM's profit as a percentage of revenue fell from 13,6% to 6%, that in 1991 and 1992 the company made a loss, and that Microsoft and Intel, in contrast, showed significant increases in their profit as a percentage of revenue over the same period. Based on the IBM business case extract (IBM's profit as a percentage of revenue fell from 13,6% in 1983 to 6% in 1989, and the company made a loss in 1991 and 1992, while Microsoft and Intel showed significant increases in their profit as a percentage of revenue), which one of the following equations would IBM have used to calculate the company's profit or loss?Show the full question
Question 44 · Financial management · 1 marks
This section is Financial Management. Two discounting-factor tables are supplied for use anywhere in the section: (1) discounting factors to calculate PRESENT values for periods n = 1 to 6 at 5%, 10% and 15% are 0,9524/0,9091/0,8696 (n=1); 0,9070/0,8264/0,7561 (n=2); 0,8638/0,7513/0,6575 (n=3); 0,8227/0,6830/0,5718 (n=4); 0,7835/0,6209/0,4972 (n=5); 0,7462/0,5645/0,4323 (n=6); and (2) discounting factors to calculate FUTURE values for periods n = 1 to 6 at 5%, 10% and 15% are 1,0500/1,1000/1,1500 (n=1); 1,1025/1,2100/1,3225 (n=2); 1,1576/1,3310/1,5209 (n=3); 1,2155/1,4641/1,7490 (n=4); 1,2763/1,6105/2,0114 (n=5); 1,3401/1,7716/2,3131 (n=6). Questions 43 to 45 are based on an extract from the business case 'Financial management: IBM' (Business Cases, 2nd edition), which states that for the period 1983 to 1989 IBM's profit as a percentage of revenue fell from 13,6% to 6%, that in 1991 and 1992 the company made a loss, and that Microsoft and Intel, in contrast, showed significant increases in their profit as a percentage of revenue over the same period. Still referring to the same IBM business case extract, which one of the following equations would Microsoft have used to calculate their revenue (income)?Show the full question
Question 45 · Financial management · 1 marks
This section is Financial Management. Two discounting-factor tables are supplied for use anywhere in the section: (1) discounting factors to calculate PRESENT values for periods n = 1 to 6 at 5%, 10% and 15% are 0,9524/0,9091/0,8696 (n=1); 0,9070/0,8264/0,7561 (n=2); 0,8638/0,7513/0,6575 (n=3); 0,8227/0,6830/0,5718 (n=4); 0,7835/0,6209/0,4972 (n=5); 0,7462/0,5645/0,4323 (n=6); and (2) discounting factors to calculate FUTURE values for periods n = 1 to 6 at 5%, 10% and 15% are 1,0500/1,1000/1,1500 (n=1); 1,1025/1,2100/1,3225 (n=2); 1,1576/1,3310/1,5209 (n=3); 1,2155/1,4641/1,7490 (n=4); 1,2763/1,6105/2,0114 (n=5); 1,3401/1,7716/2,3131 (n=6). Questions 43 to 45 are based on an extract from the business case 'Financial management: IBM' (Business Cases, 2nd edition), which states that for the period 1983 to 1989 IBM's profit as a percentage of revenue fell from 13,6% to 6%, that in 1991 and 1992 the company made a loss, and that Microsoft and Intel, in contrast, showed significant increases in their profit as a percentage of revenue over the same period. If IBM decided to increase its profitability by focusing on the return on assets, which one of the following options would be an appropriate suggestion for IBM to make?Show the full question
Question 46 · Financial management · 1 marks
This section is Financial Management. Two discounting-factor tables are supplied for use anywhere in the section: (1) discounting factors to calculate PRESENT values for periods n = 1 to 6 at 5%, 10% and 15% are 0,9524/0,9091/0,8696 (n=1); 0,9070/0,8264/0,7561 (n=2); 0,8638/0,7513/0,6575 (n=3); 0,8227/0,6830/0,5718 (n=4); 0,7835/0,6209/0,4972 (n=5); 0,7462/0,5645/0,4323 (n=6); and (2) discounting factors to calculate FUTURE values for periods n = 1 to 6 at 5%, 10% and 15% are 1,0500/1,1000/1,1500 (n=1); 1,1025/1,2100/1,3225 (n=2); 1,1576/1,3310/1,5209 (n=3); 1,2155/1,4641/1,7490 (n=4); 1,2763/1,6105/2,0114 (n=5); 1,3401/1,7716/2,3131 (n=6). Questions 43 to 45 are based on an extract from the business case 'Financial management: IBM' (Business Cases, 2nd edition), which states that for the period 1983 to 1989 IBM's profit as a percentage of revenue fell from 13,6% to 6%, that in 1991 and 1992 the company made a loss, and that Microsoft and Intel, in contrast, showed significant increases in their profit as a percentage of revenue over the same period. Zanele is the financial manager at Brophy and Associates. She is currently compiling the financial statements that will be presented to the board. Which one of the following financial statements would be used to present the capital structure of Brophy and Associates?Show the full question
Question 47 · Financial management · 1 marks
This section is Financial Management. Two discounting-factor tables are supplied for use anywhere in the section: (1) discounting factors to calculate PRESENT values for periods n = 1 to 6 at 5%, 10% and 15% are 0,9524/0,9091/0,8696 (n=1); 0,9070/0,8264/0,7561 (n=2); 0,8638/0,7513/0,6575 (n=3); 0,8227/0,6830/0,5718 (n=4); 0,7835/0,6209/0,4972 (n=5); 0,7462/0,5645/0,4323 (n=6); and (2) discounting factors to calculate FUTURE values for periods n = 1 to 6 at 5%, 10% and 15% are 1,0500/1,1000/1,1500 (n=1); 1,1025/1,2100/1,3225 (n=2); 1,1576/1,3310/1,5209 (n=3); 1,2155/1,4641/1,7490 (n=4); 1,2763/1,6105/2,0114 (n=5); 1,3401/1,7716/2,3131 (n=6). Questions 43 to 45 are based on an extract from the business case 'Financial management: IBM' (Business Cases, 2nd edition), which states that for the period 1983 to 1989 IBM's profit as a percentage of revenue fell from 13,6% to 6%, that in 1991 and 1992 the company made a loss, and that Microsoft and Intel, in contrast, showed significant increases in their profit as a percentage of revenue over the same period. Which one of the following items would NOT contribute to shareholders' interest?Show the full question
Question 48 · Financial management · 1 marks
This section is Financial Management. Two discounting-factor tables are supplied for use anywhere in the section: (1) discounting factors to calculate PRESENT values for periods n = 1 to 6 at 5%, 10% and 15% are 0,9524/0,9091/0,8696 (n=1); 0,9070/0,8264/0,7561 (n=2); 0,8638/0,7513/0,6575 (n=3); 0,8227/0,6830/0,5718 (n=4); 0,7835/0,6209/0,4972 (n=5); 0,7462/0,5645/0,4323 (n=6); and (2) discounting factors to calculate FUTURE values for periods n = 1 to 6 at 5%, 10% and 15% are 1,0500/1,1000/1,1500 (n=1); 1,1025/1,2100/1,3225 (n=2); 1,1576/1,3310/1,5209 (n=3); 1,2155/1,4641/1,7490 (n=4); 1,2763/1,6105/2,0114 (n=5); 1,3401/1,7716/2,3131 (n=6). Questions 43 to 45 are based on an extract from the business case 'Financial management: IBM' (Business Cases, 2nd edition), which states that for the period 1983 to 1989 IBM's profit as a percentage of revenue fell from 13,6% to 6%, that in 1991 and 1992 the company made a loss, and that Microsoft and Intel, in contrast, showed significant increases in their profit as a percentage of revenue over the same period. Fill in the missing term: ________ is the ability of a business to satisfy its short-term obligations as they become due.Show the full question
Question 49 · Financial management · 1 marks
This section is Financial Management. Two discounting-factor tables are supplied for use anywhere in the section: (1) discounting factors to calculate PRESENT values for periods n = 1 to 6 at 5%, 10% and 15% are 0,9524/0,9091/0,8696 (n=1); 0,9070/0,8264/0,7561 (n=2); 0,8638/0,7513/0,6575 (n=3); 0,8227/0,6830/0,5718 (n=4); 0,7835/0,6209/0,4972 (n=5); 0,7462/0,5645/0,4323 (n=6); and (2) discounting factors to calculate FUTURE values for periods n = 1 to 6 at 5%, 10% and 15% are 1,0500/1,1000/1,1500 (n=1); 1,1025/1,2100/1,3225 (n=2); 1,1576/1,3310/1,5209 (n=3); 1,2155/1,4641/1,7490 (n=4); 1,2763/1,6105/2,0114 (n=5); 1,3401/1,7716/2,3131 (n=6). Questions 43 to 45 are based on an extract from the business case 'Financial management: IBM' (Business Cases, 2nd edition), which states that for the period 1983 to 1989 IBM's profit as a percentage of revenue fell from 13,6% to 6%, that in 1991 and 1992 the company made a loss, and that Microsoft and Intel, in contrast, showed significant increases in their profit as a percentage of revenue over the same period. Kaniki is the financial manager at Eat Fast, a popular take-away restaurant in Pinetown. He is analysing the cost-volume-profit relationship of their very popular bunny chow dish, using the following figures: the sales price is R12 per dish, the variable cost is R8 per dish, the total fixed cost per annum is R100 000, and the number of meals made and sold per year is 30 000. What is the estimated profitability of Eat Fast's bunny chow dish?Show the full question
Question 50 · Financial management · 1 marks
This section is Financial Management. Two discounting-factor tables are supplied for use anywhere in the section: (1) discounting factors to calculate PRESENT values for periods n = 1 to 6 at 5%, 10% and 15% are 0,9524/0,9091/0,8696 (n=1); 0,9070/0,8264/0,7561 (n=2); 0,8638/0,7513/0,6575 (n=3); 0,8227/0,6830/0,5718 (n=4); 0,7835/0,6209/0,4972 (n=5); 0,7462/0,5645/0,4323 (n=6); and (2) discounting factors to calculate FUTURE values for periods n = 1 to 6 at 5%, 10% and 15% are 1,0500/1,1000/1,1500 (n=1); 1,1025/1,2100/1,3225 (n=2); 1,1576/1,3310/1,5209 (n=3); 1,2155/1,4641/1,7490 (n=4); 1,2763/1,6105/2,0114 (n=5); 1,3401/1,7716/2,3131 (n=6). Questions 43 to 45 are based on an extract from the business case 'Financial management: IBM' (Business Cases, 2nd edition), which states that for the period 1983 to 1989 IBM's profit as a percentage of revenue fell from 13,6% to 6%, that in 1991 and 1992 the company made a loss, and that Microsoft and Intel, in contrast, showed significant increases in their profit as a percentage of revenue over the same period. Complete the definition: the present value is the amount that can be ________.Show the full question
Question 51 · Financial management · 1 marks
This section is Financial Management. Two discounting-factor tables are supplied for use anywhere in the section: (1) discounting factors to calculate PRESENT values for periods n = 1 to 6 at 5%, 10% and 15% are 0,9524/0,9091/0,8696 (n=1); 0,9070/0,8264/0,7561 (n=2); 0,8638/0,7513/0,6575 (n=3); 0,8227/0,6830/0,5718 (n=4); 0,7835/0,6209/0,4972 (n=5); 0,7462/0,5645/0,4323 (n=6); and (2) discounting factors to calculate FUTURE values for periods n = 1 to 6 at 5%, 10% and 15% are 1,0500/1,1000/1,1500 (n=1); 1,1025/1,2100/1,3225 (n=2); 1,1576/1,3310/1,5209 (n=3); 1,2155/1,4641/1,7490 (n=4); 1,2763/1,6105/2,0114 (n=5); 1,3401/1,7716/2,3131 (n=6). Questions 43 to 45 are based on an extract from the business case 'Financial management: IBM' (Business Cases, 2nd edition), which states that for the period 1983 to 1989 IBM's profit as a percentage of revenue fell from 13,6% to 6%, that in 1991 and 1992 the company made a loss, and that Microsoft and Intel, in contrast, showed significant increases in their profit as a percentage of revenue over the same period. Nomvula is the secretary of a labour union at Goliath National Mine in Uganda. He has asked the financial manager to send him the mine's latest financial ratios. Why would Nomvula be interested in the mine's financial ratios?Show the full question
Question 52 · Financial management · 1 marks
This section is Financial Management. Two discounting-factor tables are supplied for use anywhere in the section: (1) discounting factors to calculate PRESENT values for periods n = 1 to 6 at 5%, 10% and 15% are 0,9524/0,9091/0,8696 (n=1); 0,9070/0,8264/0,7561 (n=2); 0,8638/0,7513/0,6575 (n=3); 0,8227/0,6830/0,5718 (n=4); 0,7835/0,6209/0,4972 (n=5); 0,7462/0,5645/0,4323 (n=6); and (2) discounting factors to calculate FUTURE values for periods n = 1 to 6 at 5%, 10% and 15% are 1,0500/1,1000/1,1500 (n=1); 1,1025/1,2100/1,3225 (n=2); 1,1576/1,3310/1,5209 (n=3); 1,2155/1,4641/1,7490 (n=4); 1,2763/1,6105/2,0114 (n=5); 1,3401/1,7716/2,3131 (n=6). Questions 43 to 45 are based on an extract from the business case 'Financial management: IBM' (Business Cases, 2nd edition), which states that for the period 1983 to 1989 IBM's profit as a percentage of revenue fell from 13,6% to 6%, that in 1991 and 1992 the company made a loss, and that Microsoft and Intel, in contrast, showed significant increases in their profit as a percentage of revenue over the same period. On 1 January 2019 a person deposits R3 000 into a savings account earning a rate of return of 10% per annum. On 1 January 2021 he deposits a further R1 000 into that same account. On 31 December 2021 he closes the account and reinvests the total proceeds into another account earning a rate of return of 15%. How much money will he have in this second account on 31 December 2023?Show the full question
Question 53 · Financial management · 1 marks
This section is Financial Management. Two discounting-factor tables are supplied for use anywhere in the section: (1) discounting factors to calculate PRESENT values for periods n = 1 to 6 at 5%, 10% and 15% are 0,9524/0,9091/0,8696 (n=1); 0,9070/0,8264/0,7561 (n=2); 0,8638/0,7513/0,6575 (n=3); 0,8227/0,6830/0,5718 (n=4); 0,7835/0,6209/0,4972 (n=5); 0,7462/0,5645/0,4323 (n=6); and (2) discounting factors to calculate FUTURE values for periods n = 1 to 6 at 5%, 10% and 15% are 1,0500/1,1000/1,1500 (n=1); 1,1025/1,2100/1,3225 (n=2); 1,1576/1,3310/1,5209 (n=3); 1,2155/1,4641/1,7490 (n=4); 1,2763/1,6105/2,0114 (n=5); 1,3401/1,7716/2,3131 (n=6). Questions 43 to 45 are based on an extract from the business case 'Financial management: IBM' (Business Cases, 2nd edition), which states that for the period 1983 to 1989 IBM's profit as a percentage of revenue fell from 13,6% to 6%, that in 1991 and 1992 the company made a loss, and that Microsoft and Intel, in contrast, showed significant increases in their profit as a percentage of revenue over the same period. Fill in the missing term: ________ are the most common form of non-current liabilities, and a certificate is issued showing the conditions of the loan.Show the full question
Question 54 · Financial management · 1 marks
This section is Financial Management. Two discounting-factor tables are supplied for use anywhere in the section: (1) discounting factors to calculate PRESENT values for periods n = 1 to 6 at 5%, 10% and 15% are 0,9524/0,9091/0,8696 (n=1); 0,9070/0,8264/0,7561 (n=2); 0,8638/0,7513/0,6575 (n=3); 0,8227/0,6830/0,5718 (n=4); 0,7835/0,6209/0,4972 (n=5); 0,7462/0,5645/0,4323 (n=6); and (2) discounting factors to calculate FUTURE values for periods n = 1 to 6 at 5%, 10% and 15% are 1,0500/1,1000/1,1500 (n=1); 1,1025/1,2100/1,3225 (n=2); 1,1576/1,3310/1,5209 (n=3); 1,2155/1,4641/1,7490 (n=4); 1,2763/1,6105/2,0114 (n=5); 1,3401/1,7716/2,3131 (n=6). Questions 43 to 45 are based on an extract from the business case 'Financial management: IBM' (Business Cases, 2nd edition), which states that for the period 1983 to 1989 IBM's profit as a percentage of revenue fell from 13,6% to 6%, that in 1991 and 1992 the company made a loss, and that Microsoft and Intel, in contrast, showed significant increases in their profit as a percentage of revenue over the same period. Which one of the following is a characteristic of ordinary shares?Show the full question
Question 55 · Financial management · 1 marks
This section is Financial Management. Two discounting-factor tables are supplied for use anywhere in the section: (1) discounting factors to calculate PRESENT values for periods n = 1 to 6 at 5%, 10% and 15% are 0,9524/0,9091/0,8696 (n=1); 0,9070/0,8264/0,7561 (n=2); 0,8638/0,7513/0,6575 (n=3); 0,8227/0,6830/0,5718 (n=4); 0,7835/0,6209/0,4972 (n=5); 0,7462/0,5645/0,4323 (n=6); and (2) discounting factors to calculate FUTURE values for periods n = 1 to 6 at 5%, 10% and 15% are 1,0500/1,1000/1,1500 (n=1); 1,1025/1,2100/1,3225 (n=2); 1,1576/1,3310/1,5209 (n=3); 1,2155/1,4641/1,7490 (n=4); 1,2763/1,6105/2,0114 (n=5); 1,3401/1,7716/2,3131 (n=6). Questions 43 to 45 are based on an extract from the business case 'Financial management: IBM' (Business Cases, 2nd edition), which states that for the period 1983 to 1989 IBM's profit as a percentage of revenue fell from 13,6% to 6%, that in 1991 and 1992 the company made a loss, and that Microsoft and Intel, in contrast, showed significant increases in their profit as a percentage of revenue over the same period. Which one of the following is a purpose of financial budgets?Show the full question
Question 56 · Financial management · 1 marks
This section is Financial Management. Two discounting-factor tables are supplied for use anywhere in the section: (1) discounting factors to calculate PRESENT values for periods n = 1 to 6 at 5%, 10% and 15% are 0,9524/0,9091/0,8696 (n=1); 0,9070/0,8264/0,7561 (n=2); 0,8638/0,7513/0,6575 (n=3); 0,8227/0,6830/0,5718 (n=4); 0,7835/0,6209/0,4972 (n=5); 0,7462/0,5645/0,4323 (n=6); and (2) discounting factors to calculate FUTURE values for periods n = 1 to 6 at 5%, 10% and 15% are 1,0500/1,1000/1,1500 (n=1); 1,1025/1,2100/1,3225 (n=2); 1,1576/1,3310/1,5209 (n=3); 1,2155/1,4641/1,7490 (n=4); 1,2763/1,6105/2,0114 (n=5); 1,3401/1,7716/2,3131 (n=6). Questions 43 to 45 are based on an extract from the business case 'Financial management: IBM' (Business Cases, 2nd edition), which states that for the period 1983 to 1989 IBM's profit as a percentage of revenue fell from 13,6% to 6%, that in 1991 and 1992 the company made a loss, and that Microsoft and Intel, in contrast, showed significant increases in their profit as a percentage of revenue over the same period. Suren is the financial manager of Exiplex, a company that manufactures Plexiglas for industrial use. Because Exiplex relies on large and expensive machinery in its production process, one of Suren's main tasks is to make sure there is sufficient finance available for this machinery. Suren prefers to use long-term funds to finance temporary current-asset requirements, since she regards this as less risky. What type of short-term financing approach is Suren using at Exiplex?Show the full question
Question 57 · Purchasing and supply management · 1 marks
An extract from the business case 'Purchasing and supply chain management: Toyota' (Business Cases, 2nd edition) explains that Toyota SA's just-in-time (JIT) system is complicated because its suppliers are spread across South Africa and some are even overseas, so inventories need to be kept to cover the risks of buying from suppliers who are far away. Given that inventories are kept to guard against these risks of purchasing from distant suppliers, which one of the following is a disadvantage of holding too much inventory?Show the full question
Question 58 · Purchasing and supply management · 1 marks
Still referring to the Toyota SA case, suppose Toyota decided to abandon its just-in-time (JIT) system and instead adopt a new computer-assisted system designed to keep inventory at minimum levels. Which system would Toyota then be using?Show the full question
Question 59 · Purchasing and supply management · 1 marks
The extent to which the purchasing and supply function contributes to profitability varies from one business to another. In which one of the following situations would purchasing, as a factor influencing profitability, be less critical yet still remain important?Show the full question
Question 60 · Purchasing and supply management · 1 marks
Tebogo is the purchasing and supply manager at Cross Pharmacy, a large national chain of pharmacies. One of his key performance areas involves managing the purchasing and supply function for the future, which includes safeguarding materials provisions and developing supplier sources. At which level of purchasing and supply planning is Tebogo operating?Show the full question
Question 61 · Purchasing and supply management · 1 marks
Tebogo has negotiated a contract with a French beauty brand giving Cross Pharmacy exclusive rights to distribute its products in South Africa. To manage this new product line, Tebogo, based at Cross Pharmacy's head office, will handle all purchasing for these products himself. This new arrangement does not affect the purchasing of other beauty brands that the pharmacies stock, and each branch will continue to manage its own purchases of those other brands as before. Which type of purchasing and supply structure does this describe?Show the full question
Question 62 · Purchasing and supply management · 1 marks
Fill in the missing term: ____________ allocate the responsibility for buying a specific material or service to a specific person.Show the full question
Question 63 · Purchasing and supply management · 1 marks
Mavis is the marketing manager at Mars Plastics and serves on a cross-functional purchasing team set up for the company's toy division. The team consists of members from the finance department, the purchasing and supply department, and Mars Plastic's main toy supplier, Kidz R Us. Which one of the following would be a reason for including Kidz R Us in this cross-functional team at Mars Plastics?Show the full question
Question 64 · Purchasing and supply management · 1 marks
To assess the management performance of the cross-functional team on which Mavis serves, Mars Plastics has drawn up an evaluation sheet. Which one of the following options would be included on that evaluation sheet when assessing management performance?Show the full question
Question 65 · Purchasing and supply management · 1 marks
Mankhubu, the purchasing and supply manager, also sits on Mavis's cross-functional team and is responsible for assessing the team's purchasing and supply activities. Which control point should Mankhubu use to evaluate the effectiveness of inventory-holding?Show the full question
Question 66 · Purchasing and supply management · 1 marks
Which one of the following is the most general method used to describe quality?Show the full question
Question 67 · Purchasing and supply management · 1 marks
Which one of the following statements applies to the cyclical ordering system?Show the full question
Question 68 · Purchasing and supply management · 1 marks
By owning its own steel supplier, Hyundai Steel, Hyundai is able to save on purchasing costs. This saving, since purchasing costs make up a major portion of Hyundai's total cost, offers greater profit potential for the company than an equivalent increase in sales would. Which purchasing and supply concept is being described here?Show the full question
Question 69 · Purchasing and supply management · 1 marks
Inbus Ltd is looking for an IT company to develop a software program tailored to the company's specific needs. Which price determination method should be used to identify a suitable IT service provider capable of developing this customised program?Show the full question
Question 70 · Purchasing and supply management · 1 marks
Fill in the missing term: a ____________ is compiled during the second step of the purchasing cycle, namely the choice of suppliers.Show the full question
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