MNG3701 May/Jun 2020 exam paper — questions

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  1. Question 1.1 · Levels of strategy · 4 marks

    Management is carried out at different levels within an organisation, and at each level managers carry out different activities and are required to draw up specific kinds of plans. All sub-questions refer to Capitec and the accompanying case study. Giving examples drawn from Capitec, describe an activity that would be undertaken by middle management, who are responsible for formulating tactical plans, and an activity that would be undertaken by low-level or first-line management, who are responsible for formulating operational plans.Show the full question

  2. Question 1.2 · Levels of strategy · 6 marks

    Management is carried out at different levels within an organisation, and at each level managers carry out different activities and are required to draw up specific kinds of plans. All sub-questions refer to Capitec and the accompanying case study. Drawing on practical examples from the Capitec case study, explain the difference between a sustainable competitive advantage and a transient competitive advantage.Show the full question

  3. Question 1.3 · Levels of strategy · 5 marks

    Management is carried out at different levels within an organisation, and at each level managers carry out different activities and are required to draw up specific kinds of plans. All sub-questions refer to Capitec and the accompanying case study. Using examples related to Capitec, explain the activities that take place during the strategic planning phase.Show the full question

  4. Question 2.1 · Vision, mission and strategic goals · 8 marks

    These questions relate to the Capitec case study provided in the paper. Assess Capitec's vision statement to determine whether it satisfies the requirements of a good vision statement. (Hint: structure your evaluation as a table with the headings 'characteristic', 'yes/no', and 'reason for your answer'.)Show the full question

  5. Question 2.2.a · Vision, mission and strategic goals · 6 marks

    These questions relate to the Capitec case study provided in the paper. Apply the SMART principle to assess Capitec's two strategic goals as given in the case study.Show the full question

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