MNG3701 Oct/Nov 2025 exam paper — questions
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Question 1.1 · Responsible management and governance · 5 marks
Explain the difference between 'responsible competitiveness' and 'irresponsible competitiveness', and give three examples drawn from the Checkers case study that illustrate responsible competitiveness.Show the full question
Question 1.2 · Resources, capabilities and core competencies · 5 marks
Applying the resource-based view, define the concepts of resources and capabilities, and then identify, with reference to Checkers, one tangible resource, one intangible resource, and one capability that give Checkers a competitive advantage.Show the full question
Question 1.3 · Industry analysis · 10 marks
Conduct a SWOT analysis of Checkers' 'No More Tills' innovation, allocating 2 marks to each of the four SWOT elements (strengths, weaknesses, opportunities and threats), and then discuss the strategic implications arising from this innovation, which carries a further 2 marks.Show the full question
Question 2.1 · Industry analysis · 20 marks
Using Porter's Five Forces model, assess how the innovations introduced by Checkers have strengthened its competitive position within the retail sector. Present your answer in table format, with columns for the force, the explanation and application, and the rating. Your answer must name each of Porter's five forces (5 marks); explain each force and apply it specifically to Checkers (10 marks); and assign a rating of low, moderate or high to each force (5 marks).Show the full question
Question 2.2 · Business-level strategies · 10 marks
Using the Shoprite and Checkers brands as examples, explain the business-level strategies that each brand follows in order to create a competitive advantage, supporting your explanation with evidence drawn from the case study. You should identify the business-level strategy followed by Shoprite and the one followed by Checkers, explain each strategy, and illustrate each with examples from the case study.Show the full question
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